Privacy Policy

Privacy Policy for https://abu-dhabi-city-tour-half-day.terratrek.net

Introduction

Welcome to the online platform of Abu Dhabi City Tour Half Day (hereafter referred to as ‘the Company’ or ‘we’). We are dedicated to providing an exceptional user experience while prioritizing your privacy and data protection. This comprehensive Privacy Policy explains how we collect, manage, and safeguard the personal information of our users in adherence to international privacy standards and various legislation, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Information in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Law on the Protection of Personal Information (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services accessed through links on our site. These external entities have their own privacy policies, which we encourage you to review.

Processing Activities

This Privacy Policy outlines the practices related to:

  1. User Accounts: When you create and use an account on our platform as an authorized user.
  2. Website Visits: Any interaction with our websites linked to this policy.
  3. Communications: Receiving marketing, news, or promotional communications from us via email, calls, or text messages.

Personal Data Collection

We collect several types of personal information from users, which includes:

  • Account Details: User names, passwords, and account registration data.
  • Payment Information: Credit card numbers, billing addresses, and payment history.
  • Financial Records: Bank account details (for direct debits or transactions).
  • Purchase Data: Order history, product preferences, and purchase amounts.
  • Device Identifiers: Unique identifiers from your mobile device for tracking purposes.
  • Location Data: GPS coordinates and location services data.
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Profiles: Information obtained through social media integrations.
  • Product Interaction: Details of products viewed, added to cart, or purchased.

We collect this data through various means: user forms, direct input, cookies (as explained below), analytics tools, and third-party services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure connections.
  • Preferences: Remember user preferences to enhance the user experience.
  • Analytics: Gather statistical data about users’ interactions with our site to improve performance.

Users can manage their cookie settings through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as it is necessary or relevant for the purposes described in this policy, including:

  • Fulfilling your orders or service requests.
  • Providing customer support and managing communications.
  • Analyzing website performance and user behavior.
  • Complying with legal obligations and resolving disputes.

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

  • Encryption: We use encryption during data transmission and storage to secure sensitive data.
  • Secure Third-Party Services: Engaging trusted third-party processors ensures that your data is handled securely.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or solicit personal information from children, and any such data will be deleted if discovered.

Your Rights (Depending on Jurisdiction)

In accordance with applicable privacy laws, users have certain rights regarding their personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure: Demand the deletion of your personal information under specific circumstances.
  • Restriction: Limit our processing of your data while we verify its accuracy.
  • Data Portability: Receive a copy of your data in a structured format, and transfer it to another controller.
  • Object: Object to the processing of your data based on legitimate interests or consent.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Contact Information

If you have any questions about this Privacy Policy, or would like to make a request regarding your personal data, please reach out to:

  • Email: [email protected]
  • Address: Abu Dhabi City Tour Half Day, [Your Address], [Postcode]

We are committed to addressing your concerns promptly and transparently.